A good holiday always starts with good preparation.
Sometimes it is difficult to find the appropriate answer to your questions. Here are some frequently asked questions that we have tried to give personalized answers to.
If the answer to your question is not there yet, please send us your question. We will reply by email and we will publish it in this section to help other holidaymakers. However, please read the answers already available before sending us yours, as there is a good chance that the information you are looking for is there.
Remember, there are no stupid questions. There are only silly answers.
Special : COVID-19
Because of COVID-19, I cannot come this year. Is my deposit lost?
How can I obtain a credit note following the cancellation of my stay linked to COVID-19?
Does the credit sent cover my entire deposit?
Is there a time limit to request my credit?
With my Credit, can I book again on 2020, but on other dates?
With my credit, can I book but in 2021?
With my credit card, can I book another type of location or other options?
Can I partially use my credit?
Can I transfer my Credit to another camper?
Do I have less priority if I use a Credit compared to those who book by paying directly?
Naturism in Lous Suais
Naturism... but what kind of naturism at Lous Suais
Do we always have to be naked at Lous Suais ?
Are swimming shorts and swimsuits allowed to swim?
My children are teenagers. Can they stay clothed?
I've never practiced naturism and I would like to try. Can you advice me?
Do you accept single men?
At Lous Suais, do I need a naturist licence?
I would like to book a stay at Lous Suais. How do I do it?
I already know the campsite. Can I choose my pitch at the campsite?
How can I pay?
If I want to cancel after booking, can I get my money back?
Why do you apply reservation fees but not always?
When and how do I have to do with the still to be paid amount?
How can I pay my stay at Lous Suais?
What if I want to shorten my stay ?
Some friends/family might come to the campsite for visiting me. How does it work?
At what time can I use my rental?
At what time do I have to leave my rental?
Do you accept pets?
Can I make a BBQ?
Can I park my car next to my pitch?
We might arrive very late. How do we do?
What is the quality of the water of the lake for swimming?
Where can I make some shopping?
Are there any activities planned by the campsite or in the neighbourhood?